Tag: Customer service

The U.S. salon and spa industry is a multi-billion dollar market where precision is paramount. For a business to thrive in this competitive landscape, it is critical to understand **why it is important to record appointments and messages accurately in a salon**.

According to Alzheimer Society, a person with dementia often uses expressive or responsive behaviors to communicate an unmet need. These behaviors aren't limited to dementia patients and manifest in numerous ways across different aspects of life, including communication, relationships, and even customer service. Understanding these behaviors is key to fostering healthier interactions and providing effective support.

Inogen has been a prominent name in the portable oxygen concentrator market since its founding in 2001. For those considering a purchase, understanding if **Is Inogen a reputable company?** is a crucial part of the decision-making process.

According to a study by NEJM Catalyst, patient-centric care has been shown to result in better health outcomes for patients. A client centric approach, also known as person-centered care, is a holistic healthcare strategy that places the individual's needs, preferences, and values at the center of all decisions and services.

According to a study by the American Academy of Physician Associates, 73% of patients feel failed by the healthcare system in some way. Understanding **what are the four types of common complaints** can illuminate these issues, fostering better communication and care, regardless of the industry.

According to studies, consistent use of the AIDET communication framework has been shown to increase patient satisfaction scores. So, **what is AIDET in healthcare?** It's a strategic communication model for healthcare professionals designed to create positive interactions and build trust with patients and their families.