Tag: Incident investigation

Learning from past mistakes is a fundamental principle of improvement across many fields, including health and safety. The answer to **what does reactive monitoring focus on** is straightforward: it centers on investigating failures that have already occurred, providing critical insights into the weaknesses of a system.

According to a study on incident management, a structured investigation process can reduce repeat incidents by over 70%. Knowing what are the five steps of an incident investigation is crucial for any organization aiming to improve safety and foster a culture of continuous learning and prevention.