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What are the four M's? A Guide to the Age-Friendly Care Framework

5 min read

According to the U.S. Census Bureau, the population of older adults is growing, making specialized care more vital than ever. The Age-Friendly Health Systems initiative provides a solution with its evidence-based framework, but what are the four M's?

Quick Summary

The four M's of age-friendly care are What Matters, Medication, Mentation (Mind and Mood), and Mobility—a structured approach to ensure older adults receive high-quality, personalized care aligned with their goals.

Key Points

  • What Matters: The framework prioritizes the older adult's individual health goals and care preferences above all else.

  • Medications Optimized: Care teams review all medications to ensure they do not interfere with the patient's goals, thinking, or mobility.

  • Mentation Addressed: Standardized processes are used to screen for and manage cognitive issues like dementia, delirium, and depression.

  • Mobility Maintained: Emphasis is placed on promoting safe, daily movement to help older adults maintain their function and independence.

  • Patient-Centered Approach: The 4Ms shift care from a disease-focused model to one that is centered around the whole person and their unique needs.

In This Article

What is the Age-Friendly 4Ms Framework?

The four M's framework is a set of four evidence-based elements of high-quality care designed specifically for older adults. Developed by the Institute for Healthcare Improvement (IHI) and The John A. Hartford Foundation, among others, this initiative seeks to ensure that all older adults receive the best care possible, are not harmed by that care, and are satisfied with their experience. The framework provides a simple yet powerful lens through which healthcare teams can consistently focus on the most important issues facing their older patients. By standardizing this approach, healthcare systems can improve outcomes and reduce the complexity often associated with geriatric care.

The 4Ms are a shift from a reactive approach to a proactive, patient-centered one. Rather than addressing issues only as they arise, the framework encourages healthcare providers to systematically evaluate each of these four critical areas during every interaction with an older patient. This integration of the 4Ms into standard practice helps to create a culture of care that prioritizes the holistic needs of the older adult, leading to more coordinated, effective, and humane care.

What Matters: Aligning Care with Patient Goals

This first 'M' emphasizes that the patient's individual goals and care preferences should guide all healthcare decisions. It moves beyond a one-size-fits-all medical approach to a truly personalized one. For an older adult, this might mean prioritizing maintaining independence, managing pain to remain active, or focusing on comfort and quality of life rather than aggressive treatments. Healthcare teams take time to understand these priorities and align the care plan accordingly.

  • Understanding patient priorities: Engaging in conversations to uncover what is most important to the patient, such as daily routines, social connections, and personal values.
  • Documenting and sharing preferences: Ensuring that a patient's wishes are clearly documented and communicated across different care settings and providers.
  • Goal-oriented care planning: Developing care plans that directly support the patient's stated goals, whether that's to manage a chronic condition or to recover from surgery with a specific outcome in mind.

Medications: Optimizing Prescriptions for Older Adults

Polypharmacy and adverse drug events are significant concerns in older populations. This 'M' focuses on the careful review and management of medications to ensure they are age-friendly and do not interfere with the other 3Ms. As the body changes with age, the way it processes and reacts to medications also changes, making regular reviews essential.

  1. Comprehensive medication review: Regularly assess all medications, including prescriptions, over-the-counter drugs, and supplements.
  2. Reduce unnecessary medications: Deprescribing is a key component, aiming to reduce the number of medications that may no longer be necessary or whose risks outweigh their benefits.
  3. Ensure safety: Checking for potential side effects, drug interactions, and the impact of medications on mentation and mobility.

Mentation: Addressing Mind and Mood

This component addresses cognitive and psychological health, recognizing that issues like dementia, delirium, and depression are common in older adults and require careful screening and management. Changes in memory, thinking, and mood can have a profound impact on an older person's quality of life and overall health.

  1. Routine screening: Regularly screening for cognitive impairment and mood disorders.
  2. Differentiating conditions: Accurately distinguishing between dementia, delirium, and depression, as they have different causes and require distinct management strategies.
  3. Providing appropriate support: Implementing non-pharmacological interventions and, when necessary, appropriate medications to manage cognitive and psychological issues.

Mobility: Promoting Movement and Function

Mobility is crucial for maintaining independence and quality of life in older age. This 'M' focuses on ensuring that older adults can move safely every day to maintain function and to continue doing what matters to them. Mobility issues increase the risk of falls and can lead to a cascade of other health problems.

  • Assessing mobility: Regularly evaluate a patient's ability to walk, transfer, and perform other movements safely.
  • Promoting daily activity: Encouraging and facilitating daily movement appropriate for the individual's capabilities.
  • Preventing falls: Implementing fall risk reduction strategies, including environmental assessments and physical therapy referrals.

Comparison: 4Ms Framework vs. Traditional Care

Feature 4Ms Age-Friendly Framework Traditional Geriatric Care
Focus Patient-centered, proactive, and holistic Often disease-focused and reactive
Goals Driven by patient's individual goals and preferences Primarily driven by managing specific illnesses
Medication Strategy Optimize, reduce, and ensure age-appropriateness Addition of new medications to treat new symptoms
Mentation Approach Systematic screening and management of mood and cognitive issues May address issues only when symptoms become severe or problematic
Mobility Proactive assessment and promotion of safe daily movement Reactive interventions, often after a fall or injury
Coordination Integrated and consistent across different care settings Can be fragmented, with different providers working in silos

Implementing the 4Ms in Clinical Practice

For a healthcare system to become truly age-friendly, the 4Ms must be reliably integrated into daily practice across all settings, from primary care offices to hospitals and nursing homes. Nurse leaders, for instance, play a key role in driving this systemic change by aligning leadership competencies with the implementation of the framework. Success depends on consistent application and evaluation.

For example, health systems have shown positive results by:

  • Training staff: Educating all healthcare providers, from nurses to physicians and support staff, on the principles of the 4Ms.
  • Embedding tools in workflows: Creating prompts and checklists within electronic health records to ensure the 4Ms are addressed during patient encounters.
  • Measuring outcomes: Tracking metrics related to the 4Ms to assess progress and identify areas for improvement.

The Impact of the 4Ms on Patient Outcomes

Implementing the 4Ms framework has shown significant benefits for older adults and the healthcare systems that serve them. By focusing on what matters most to the patient, care becomes more meaningful and effective. Reductions in unnecessary hospital readmissions, fewer adverse drug events, and improved cognitive and functional status are all potential outcomes. The framework empowers patients and their families by ensuring their voices are heard and their priorities are respected throughout their care journey. The ultimate goal is not just to extend life, but to improve its quality, ensuring that every older adult can live and function as well as possible for as long as possible.

For more information on implementing age-friendly care, visit the Institute for Healthcare Improvement at www.ihi.org/agefriendly.

Conclusion: A Better Standard for Geriatric Care

The 4Ms framework represents a powerful, evidence-based approach to improving the care of older adults. By systematically addressing What Matters, Medications, Mentation, and Mobility, healthcare providers can deliver more person-centered, coordinated, and effective care. This framework is not just a passing trend but a new standard for excellence in geriatric care, ensuring that the growing population of older adults receives the high-quality, dignified care they deserve. Embracing the 4Ms benefits not only the patient but also the entire healthcare system by improving efficiency and reducing harm.

Frequently Asked Questions

The four M's were developed as part of the Age-Friendly Health Systems initiative by the Institute for Healthcare Improvement (IHI) in partnership with The John A. Hartford Foundation, the American Hospital Association, and the Catholic Health Association of the United States.

While the framework was designed specifically for older adults, its principles of patient-centered, coordinated care could benefit individuals of any age with complex health needs. However, the four M's framework is an evidence-based set of best practices for geriatric care.

'What Matters' ensures that a patient's personal goals and preferences, such as maintaining independence or focusing on quality of life, are central to all treatment plans. This moves beyond just treating a condition to aligning care with the patient's individual values.

'Mentation,' which includes assessing mind and mood, is crucial because cognitive and psychological changes are common in older adults and can significantly impact their well-being and response to treatment. Proactive screening helps manage conditions like dementia and delirium more effectively.

'Mobility' focuses on ensuring older adults move safely every day to maintain their function and independence. This includes assessing risk factors for falls and implementing strategies to prevent them.

Yes, family members and caregivers are encouraged to be active partners in their loved one's care. They can help identify what truly matters to the patient, assist with medication management, monitor for changes in mentation, and support daily mobility.

A growing number of hospitals and healthcare practices are participating in the Age-Friendly Health Systems initiative. You can ask your current provider if they use the 4Ms framework, or check resources from organizations like IHI or The John A. Hartford Foundation.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.